1 files changed, 88 insertions, 0 deletions
diff --git a/Hutch/Models/TicketBulkAction.swift b/Hutch/Models/TicketBulkAction.swift
new file mode 100644
index 0000000..dcf7676
--- /dev/null
+++ b/Hutch/Models/TicketBulkAction.swift
@@ -0,0 +1,88 @@
+import Foundation
+
+enum TicketBulkActionKind: String, Sendable {
+    case close
+    case assign
+
+    var displayName: String {
+        switch self {
+        case .close:
+            "Close"
+        case .assign:
+            "Assign"
+        }
+    }
+
+    var pastTenseDisplayName: String {
+        switch self {
+        case .close:
+            "Closed"
+        case .assign:
+            "Assigned"
+        }
+    }
+}
+
+struct TicketBulkActionResult: Identifiable, Sendable {
+    let id = UUID()
+    let action: TicketBulkActionKind
+    let totalCount: Int
+    let updatedCount: Int
+    let unchangedCount: Int
+    let failures: [TicketBulkActionFailure]
+
+    var failedCount: Int {
+        failures.count
+    }
+
+    var title: String {
+        if updatedCount == 0, failedCount > 0 {
+            return "\(action.displayName) Failed"
+        }
+        if failedCount > 0 {
+            return "\(action.displayName) Partially Applied"
+        }
+        return "\(action.displayName) Complete"
+    }
+
+    var message: String {
+        var components: [String] = []
+
+        if updatedCount > 0 {
+            components.append("\(action.pastTenseDisplayName) \(updatedCount) \(ticketWord(for: updatedCount)).")
+        }
+
+        if unchangedCount > 0 {
+            let unchangedDescription: String
+            switch action {
+            case .close:
+                unchangedDescription = "\(unchangedCount) already closed."
+            case .assign:
+                unchangedDescription = "\(unchangedCount) already assigned."
+            }
+            components.append(unchangedDescription)
+        }
+
+        if failedCount > 0 {
+            let ids = failures
+                .map { "#\($0.ticketID)" }
+                .joined(separator: ", ")
+            components.append("Failed: \(ids).")
+        }
+
+        if components.isEmpty {
+            components.append("No tickets were selected.")
+        }
+
+        return components.joined(separator: " ")
+    }
+
+    private func ticketWord(for count: Int) -> String {
+        count == 1 ? "ticket" : "tickets"
+    }
+}
+
+struct TicketBulkActionFailure: Sendable {
+    let ticketID: Int
+    let message: String
+}